Warranty Service

 

 

Dear Customers,

Thank you for choosing pumps from dieselcrfuelpump.com . For the protection of your consumer rights, customers who have the valid purchase invoice of dieselcrfuelpump.com products will enjoy a long warranty period of our pump. The following information is the detail introduction of warranty services.

 

Common Rail Fuel Pump’s Warranty Coverage
. After customers receive the pumps from dieselcrfuelpump.com within 15 days , customer can choose to replace or repair them if there is a performance failure with conditions of no appearance damage on the pumps’ surface.

. Each pump has 6-12 months warranty period, If there are any confirmed of pump’s performance problems after testing during the warranty period, customers can contact our salesmen to replace the same model or a reworked product with the same performance for free.

 

Pump’s Problems That Out Of Warranty Coverage
.The warranty period has expired.

. Pump failure caused by high temperature, high pressure, humidity, rain and snow, saline-alkali land, earthquake, and used in abnormal environment.

. Pump damage caused by man-made reasons (throwing, strong magnetic field magnetization, set fire).

. Pump failure or injector damage caused by non-injector design, technology, manufacturing, quality and other issues.

. Pump failure due to system pressure exceeding system approved pressure. pump failure caused by system voltage exceeding approved voltage.

. Pump failure caused by impurities (water, lead, aluminum powder, iron powder, sulfide) in the system fuel exceeding the standard requirements.

. Pump failure caused by not installing according to the tightening torque specified in the vehicle engine maintenance manual (the tightening torque is too large or too small).

. Pump failure caused by not following the installation angle specified in the injector maintenance manual.

. Pump failure caused by not following the cleaning requirements specified in the injector maintenance maintenance manual.

. Pump failure caused by failure to replace consumable parts as specified in the injector maintenance manual.